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Hollis Forge

CUSTOMER CARE

Terms of Service

Last Updated: [July 14, 2026]

These Terms of Service (“Terms”) govern your access and use of the website operated by 【Your Store Name】 (“we”, “us”, “our”) located at 【Your Website URL】.

By browsing, accessing the website or completing an order checkout, you acknowledge that you have read, understood and fully agree to be bound by these Terms, together with our Privacy Policy, Shipping Policy and Refund Policy.

1. General Rules of Website Use

You may use this website solely for personal, non-resale shopping purposes.

You agree not to:

  • Copy, reproduce or resell our product photos, designs, text without written permission;
  • Attempt to hack, disrupt website operation, inject malicious code or scrape data in bulk;
  • Submit false information, fraudulent payment details or place orders with malicious intent. We reserve the right to restrict or block website access at any time for violations.

2. Product Information & Pricing

We strive to ensure product pictures, sizes, descriptions and prices are accurate.

Minor color differences may occur due to screen display, lighting and material characteristics. Such variations do not qualify as defective items.

All prices displayed on the website do not include international import duties, VAT or shipping fees unless specially marked.

We reserve the right to modify product pricing without prior notice. Prices confirmed at checkout shall apply to your order.

3. Orders & Payment

When you place an order, you make a binding purchase offer.

An order is confirmed only after successful payment. We retain the right to cancel orders in cases of suspected fraud, pricing errors or stock shortages.

You authorize us and our third-party payment processors to charge your selected payment method upon checkout.

4. Sales, Returns & Refunds

All sales are final once items are shipped, as specified in our Refund Policy.

We do not accept returns, exchanges or issue refunds based on personal preference, size mismatch or dislike after dispatch.

We will only review claims for damaged, defective or incorrectly delivered goods within the required time frame with valid supporting evidence.

5. Shipping & Customs

All shipping arrangements are subject to our Shipping Policy.

Estimated delivery times are not guaranteed. Buyer is fully responsible for all customs duties, import taxes and clearance charges in destination countries.

We are not liable for delays caused by customs inspections, carrier disruptions, natural disasters or other circumstances beyond reasonable control.

6. Intellectual Property

All designs, photographs, logos, graphics, text and trademarks displayed on this website belong to 【Your Store Name】.

No content from this site may be used, copied, distributed or commercially exploited without prior written authorization.

7. Disclaimer of Warranties

The website and all products are provided “as available” without express or implied warranties to the fullest extent permitted by law.

We do not warrant uninterrupted, error-free website access. We disclaim liability for indirect damages, lost profits, inconvenience arising from use of purchased goods, except as mandatory under local consumer laws.

8. Limitation of Liability

Under no circumstances shall our total liability to any customer exceed the total amount you paid for your relevant order.

We shall not be responsible for any consequential loss, incidental damages or indirect losses related to your purchase.

9. External Links

Our website may contain links to third-party websites. We do not control external sites and accept no responsibility for their content, privacy policy or business practices.

10. Policy Updates

We reserve the right to revise these Terms occasionally. Changes take effect immediately once published on this Terms of Service page. It is your responsibility to review this page periodically.

11. Contact Information

For inquiries regarding these Terms of Service, please email:

【htp930301@gmail.com】