Privacy Policy

Last updated: September 19, 2026

Hollis Forge operates https://hollisforge.com and sells metal garden and home decor to customers in the United States. This policy explains how we collect, use, and protect personal information when you browse our site, place an order, or contact us.

Information we collect

We collect information you provide during checkout or support requests, including your name, email address, shipping and billing address, telephone number, order details, and communications with us. Our site and service providers may also collect device, browser, IP address, cookie, and usage information.

How we use information

We use personal information to process and deliver orders, provide tracking and customer support, prevent fraud, comply with legal obligations, improve our website, and send transactional messages about your order. We do not sell personal information.

Service providers and disclosures

We share information only as necessary with payment processors, shipping carriers, order-management and website-hosting providers, analytics providers, and authorities where required by law. These providers may process information to perform services for us.

Cookies and analytics

We use cookies and similar technologies to keep the website functioning, remember cart activity, understand site use, and help prevent fraud. You can manage cookies through your browser settings; disabling cookies may affect cart and checkout functions.

Google Customer Reviews

After you place an order we share a limited set of order details with Google — the order number, the email address used at checkout, the delivery country, and the estimated delivery date. If you choose to take part, Google emails you a short survey once your order is expected to have arrived, and your answers are used to calculate the Hollis Forge store rating shown on Google. Google handles that information under its own Privacy Policy. Taking part is optional, and declining has no effect on your order.

Data retention and security

We retain order and support records for as long as needed for customer service, accounting, legal, and fraud-prevention purposes. We use reasonable administrative and technical measures to protect information, but no online transmission or storage method is completely secure.

Your choices and rights

Depending on where you live, you may request access to, correction of, or deletion of personal information, or ask questions about our privacy practices. To make a request, email support@hollisforge.com with the subject line “Privacy Request.”

Contact

Hollis Forge operates from Anxi County, Quanzhou, Fujian, China.
Email: support@hollisforge.com

Changes to this policy

We may update this policy when our practices or legal requirements change. The updated version will be posted on this page with a revised “Last updated” date.